Curio Courier Support
Curio Courier is a portrait packing puzzle from Jared Kaczynski. Pack unusual parcels, preview their interactions, and plan for the protection that leaves the van at each delivery.
Get help
Email razrsword@gmail.com or use the Curio Courier support tracker. Include your app version, iOS version, device model, and what happened. Accessibility feedback is welcome.
The issue tracker is public. Do not post Apple Account details, personal information, or unreviewed diagnostic files. The app never sends support messages automatically.
Free play and offline tools
Normal attempts are unlimited. Tutorials, campaign routes, generated routes, Daily Dispatch, local saves, and earned tools work offline after installation. Every offered route has a tool-free solution. Version 1.0 has no in-app purchases or subscriptions.
Google Mobile Ads may show an occasional full-screen ad after a completed route. The first five completed routes, tutorials, failed routes, and practice are ad-free, and at least four minutes separate ads. Eligible users can review Google ad privacy choices in Settings.
Backups and device changes
Ordinary progress is stored locally. Enable optional iCloud backups in Settings, or export a progress file before changing devices. Choose a backup explicitly when restoring. Two devices' coins and tools are never added together. Reinstalling without a backup can lose ordinary local progress.
Save recovery and data controls
If the app reports a damaged save, export the preserved data before choosing a new local game. Freeing device storage can resolve a save failure. Reset ordinary progress is separate from deleting iCloud app data.
Delete iCloud app data previews the private progress backups that will be removed and requires a separate destructive confirmation. Local progress remains on the device, and automatic iCloud backup turns off there.
Accessibility, sound, and stories
Use labeled placement and rotation controls alongside dragging. Text follows iOS text settings; high contrast and reduce motion are available. Music, effects, and haptics have separate controls. Optional on-device story variations fall back to the complete authored text when unavailable and never determine puzzle outcomes.
Privacy
Read the Curio Courier Privacy Policy. Review a diagnostic export in Settings before choosing where to share it.